Last updated: 10-01-2024
At SoCal Aeration, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including data related to our website, texting services, and AT&T VoIP services.
Information We Collect
We may collect the following types of information when you use our website or services:
- Personal Information: Includes your name, email address, phone number, mailing address, and other contact information.
- Usage Data: Includes information such as your IP address, browser type, operating system, and browsing behavior on our website.
- Texting Services Data: Includes the phone numbers you provide and the content of text messages exchanged with us.
- VoIP Services Data: Includes call records, timestamps, and any data related to your use of AT&T VoIP services.
How We Use Your Information
We use the information we collect to:
- Provide and improve our services, including website functionality, texting services, and VoIP services.
- Communicate with you via text messages, phone calls, or emails regarding updates, offers, and other service-related information.
- Monitor and analyze usage patterns for website and service improvement.
Call-to-Action and Opt-In Consent
We obtain your consent to communicate with you via text messages or calls by asking for an explicit opt-in. If this opt-in occurs outside of our website (e.g., through a physical form or text message opt-in), the same terms outlined in this Privacy Policy apply. Our consent requests clearly explain what kind of messages you will receive, and you must provide explicit agreement.
Opt-Out Language in Messages
To stop receiving text messages or promotional communications, you may opt out at any time by replying “STOP” to any message you receive from us. Our text messages will include a simple opt-out instruction, such as “Reply STOP to cancel,” in each communication.
Texting Services
By opting in to receive text messages from SoCal Aeration, you agree to receive text communications, including service updates, promotional content, and offers. You may opt out of these communications at any time as outlined above.
VoIP Services
We use AT&T VoIP services to provide voice communications. By using our services, you consent to the collection of call-related data as outlined in AT&T’s VoIP privacy policy, which can be found here.
Collection of Mobile Phone Numbers
When you provide your mobile phone number through our website or any other means, you consent to its use for communication purposes as described in this policy. We comply with all relevant regulations, including the TCPA, to ensure that your rights are protected.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party vendors that help us operate and provide our services (e.g., website hosting, texting platforms, AT&T VoIP services).
- Legal Requirements: When required by law or in response to valid legal requests, such as subpoenas or court orders.
Website Verification and Security
We take steps to ensure that our website is secure. Please verify the authenticity of our website before submitting any personal data by checking that you are on www.socalaeration.com and that the website is secured with SSL (look for “https” in the URL and a padlock icon).
We cannot be held responsible for any information provided to inauthentic websites posing as SoCal Aeration. If you suspect fraudulent activity, please contact us immediately at [email protected].
Data Security
We take appropriate measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your data.
- Opt-out of receiving marketing communications.
- Delete your personal data under certain conditions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review this page periodically for updates.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
SoCal Aeration
Dino Arellano
760-691-0612
WordPress Privacy Policy
Who we are
Our website address is: https://www.socalaeration.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.